20+ years experience managing delivery of digital content based products and services.
18+ years experience leading multi-disciplinary digital content teams in three countries
9+ years of digital marketing agency leadership experience in Canada
25+ North American brands impacted via digital marketing strategy development
Career trajectory
Held leadership positions within client servicing, account development and business management at leading digital marketing agencies in Toronto. Built and scaled digital marketing teams within disciplines such as SEO, paid media, content, social media, email marketing, marketing automation and outsourced web development.
Delivered multi-channel inbound lead generation and sales enablement campaigns for B2C brands such as HelloFresh, Ancaster Foods, GoodLife Fitness, Exodus Travels, Sencor Canada, Gino's Pizzas and Merck Canada as well as for B2B brands such as AirFixture, TrueNorth ITG, PCM Canada and Spatial.
Held leadership positions at the India based centres of excellence of a mid-sized US based software company, a Fortune 100 company and a large US based MNC recognized by Fortune as one of the 'World's Most Admired Companies'.
Built multi-disciplinary digital content teams, created processes, setup SLAs, built KPI dashboards and serviced US based brands such as Warner Bros, Sony Pictures, Sungevity, Lions Gate Entertainment, and ShutterStock.
Led design and dev teams to deliver eLearning programs for ADP, Deutsche Bank, Intuit, Hewlett Packard, Microsoft, and Nokia.
Began my career as a graphics designer and animator. Moved on to designing websites and digital products in 1998. Grew rapidly into project management and content development lead roles managing small design teams.
Delivered several web projects and digital products for brands such as iContract (Part of 'Contract Advertising India'), Datamatics, Pepsi and HSBC bank.
kEY ACHIEVEMENTS
over the last 10 years
Created processes, built digital marketing strategies and led distributed teams at Toronto based digital marketing agencies improving lead gen & sales capabilities of 200+ small and medium businesses in North America
Trained 100+ students globally in digital marketing disciplines such as SEO, paid media, email, content and social media marketing for one of the world's leading eLearning companies earning the 'Platinum Faculty' badge
Grew gross margins by 9% within an year, across a USD 6 Mil + content portfolio while leading the digital services business unit of a mid-tier US based software consulting firm
Built the offshore India based digital content ‘Centre of Excellence’ for one of America’s largest financial organizations and scaled the team from 6 to 55 full time employees within 14 months